About Us

Odessa Memorial Healthcare Center

Bringing caring, quality healthcare to our community.

Mission

To bring caring, quality healthcare to our community.

Vision

To provide well-rounded, individualized and excellent care to you and your family for generations to come.

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Odessa Memorial Healthcare Center Values—We Believe in:

Being Patient-Centered

We provide safe, timely, equitable care to our patients centered on evidence-based medicine.

Demonstrating Excellence

We hold ourselves accountable to the highest standard of care.

Showing Integrity

We demonstrate honesty and humility in all interactions. We say what we know when we know it using language the builds trust and relationships.

Working as a Team

We collaboratively work together to care for each other, our patients and our community.

Our Values define who we believe in being and the following Principles represent how we put these values into practice. They describe how we work with each other, our patients and partners as well as describing who we are and how we drive our success.

Everyone. Everyday. Every Situation. Always.

CONNECT AND COLLABORATE

Make the extra effort to reach across lines and work together throughout all departments of OMHC. Be available. With appropriate respect for confidentiality, share information, insights, and experience freely throughout our organization.

Teach and be willing to be taught.

PRACTICE BLAMELESS PROBLEM SOLVING

Focus on turning problems into opportunities for improvement. Be willing to step in and help when needed for success. Focus on OUR results.

SPEAK STRAIGHT

Always assume positive intent. Be willing to agree to disagree. Say what you mean, and be willing to ask questions, share ideas, or raise issues. Immediately address conflicts, deliver tough messages and have difficult conversations.

Resolve issues with those who are involved or affected.

HONOR COMMITMENTS

Do what you say you’re going to do, when you say you’re going to do it. Including being on time for phone calls, appointments, and meetings. If a commitment can’t be fulfilled, notify others early and agree on a new timeline.

SET CLEAR EXPECTATIONS

Set clear expectations upfront. Always ask for clarity when you are not clear. Be willing to explain in a different manner.

RESPECT THE INDIVIDUAL

Be open to other people’s diverse perspectives and ideas, regardless of title, level, tenure, experience or viewpoint. Always treat one another with respect and dignity.

LISTEN GENEROUSLY

Above all, listen to understand. Listening is more than simply “not speaking” Stay curious and ask thoughtful questions and listen intently to the answers.

BE AUTHENTIC

Be real. Be transparent to others. Vulnerability is a strength, not a weakness. Be humble, own up to your own mistakes, and extend grace to others.

PERSISTENT CURIOSITY

Be open and willing to explore new ideas. Continuously improve. What got us here may not get us where we need to go.

TAKE CARE OF YOURSELF

Use your Time off to refresh and recharge. To give your best, you must be at your best, keep your health and wellness in mind. Protect OMHC’s most valuable resource… YOU!

HAVE FUN

While our passion for excellence is real and we know work can be challenging, keep a balanced perspective. Laugh, smile and enjoy the ride. Recognize and celebrate each other’s successes big and small. Regularly extend meaningful acknowledgement and appreciation to yourself and others.